Insurance Appraisers, Auto Damage
SOC: 13-1032.00


Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.

National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.

Employment Projections:

Employment (2014):
15,500 employed

Projected (2024):
15,400 employed

Projected growth (2014-2024)

Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

Alternate Titles:

  • Appraiser
  • Auto - Truck and Property Damage Appraiser (Automobile - Truck and Property Damage Appraiser)
  • Auto Body Repair Estimator
  • Auto Damage Estimator
  • Auto Damage Insurance Appraiser
  • Automobile Appraiser (Auto Appraiser)
  • Automobile Claims Representative (Auto Claims Representative)
  • Automobile Damage Adjuster (Auto Damage Adjuster)
  • Automobile Damage Appraiser (Auto Damage Appraiser)
  • Automobile Damage Field Appraiser
  • Automobile Field Claims Adjuster (Auto Field Claims Adjuster)
  • Claims Adjuster
  • Claims Representative
  • Commercial Field Inspector
  • Damage Appraiser
  • Field Appraiser
  • Field Automobile Adjuster
  • Field Inspector
  • Field Property Loss Specialist
  • Insurance Appraiser
  • Material Damage Appraiser
  • Outside Physical Damage Appraiser
  • Physical Damage Appraiser
  • Property Field Inspector
  • Reinspector
  • Total Loss Specialist
  • Vehicle Damage Appraiser

  • Job Zone Three: Medium Preparation Needed


    Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.


    Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

    Job Training:

    Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Operation Monitoring
  • Operation and Control
  • Troubleshooting
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Computers and Electronics
  • Engineering and Technology
  • Design
  • Building and Construction
  • Mechanical
  • Mathematics
  • Physics
  • Psychology
  • Sociology and Anthropology
  • Geography
  • Medicine and Dentistry
  • Therapy and Counseling
  • Education and Training
  • English Language
  • Foreign Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation

  • Tasks:

  • Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.
  • Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
  • Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
  • Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
  • Determine salvage value on total-loss vehicle.
  • Prepare insurance forms to indicate repair cost estimates and recommendations.
  • Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.

  • Tools & Technology:

  • Compact digital cameras
  • Computer laser printers
  • Desktop computers
  • Electronic digital theodolites
  • Hand calculators
  • Laptop computers
  • Laser facsimile machines"
  • Measure markers
  • Measuring tapes
  • Tablet computers
  • Tire tread depth gauges
  • A-T Solutions Easy Street Draw
  • Adobe Systems Adobe Acrobat
  • App Software Associations
  • Cost estimating software
  • Email software
  • Information Services Inc. CCC Pathways Appraisal Solution
  • Meridian Technologies SurePoint
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • Mitchell International Mitchell WorkCenter
  • NCH Software Express Invoice
  • Solera Audatex Estimating
  • Swan River Software Estimiser Pro
  • Vertafore ImageRight
  • Web browser software
  • Web-Est

  • business and financial operations

    industry stats

    SOC: 13-0000

    Total Employed: 7,032,560

    Average Annual Salary: $73,800