Maids and Housekeeping Cleaners
SOC: 37-2012.00


Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.

Employment Projections:

Employment (2014):
1,457,700 employed

Projected (2024):
1,569,400 employed

Projected growth (2014-2024)

Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

Alternate Titles:

  • Bed Maker
  • Breakfast and Room Attendant
  • Bunk House Worker
  • Cabin Cleaner
  • Care Taker
  • Caretaker
  • Chambermaid
  • Charwoman
  • Cleaner
  • Cleaning Maid
  • Cleaning Matron
  • Cleaning Porter
  • Cleaning Team Member
  • Commercial, Residential, or Industrial Housekeeper
  • Cottage Attendant
  • Curtain Worker
  • Day Worker
  • Dining Room Maid
  • Domestic Helper
  • Domestic Laundry Worker
  • Domestic Maid
  • Dormitory Maid
  • Downstairs Maid
  • Drapery Worker
  • Environmental Assistant (Housekeeping)
  • Environmental Services Aide
  • Environmental Services Worker
  • Executive Housekeeper
  • Furniture Duster
  • General House Worker
  • Guest Room Attendant
  • Hall Worker
  • Home Housekeeper
  • Hospital Cleaner
  • Hotel Maid
  • House Cleaner
  • House Worker
  • Housecleaner
  • Household Worker
  • Housekeeper
  • Housekeeper, Cleaning, Cooking
  • Housekeeper/Custodian/Laundry Worker
  • Housekeeper/Laundry Assistant
  • Housekeeping
  • Housekeeping Aide
  • Housekeeping and Laundry Team Leader
  • Housekeeping Attendant
  • Housekeeping Cleaner
  • Housekeeping Department Worker
  • Housekeeping Laundry Worker
  • Housekeeping Staff
  • Housekeeping/Laundry
  • Housemaid
  • Houseperson
  • Ironer
  • Lead Worker of Housekeeping and Laundry
  • Linen Folder
  • Linen Keeper
  • Linen Room Custodian
  • Linen Room Worker
  • Linen Worker
  • Lodging Facilities Attendant
  • Lodging house Keeper
  • Maid
  • Maid Housekeeper
  • Maid, Cleaning, Cooking
  • Motel Maid
  • Parlor Maid
  • Rest Room Maid
  • Restrooms or Lounges Maid
  • Room Attendant
  • Room Cleaner
  • Room Maid
  • Second Butler
  • Section Housekeeper
  • Senior Housekeeper
  • Service Cleaner
  • Shower Maid
  • Upstairs Maid
  • Visiting Housekeeper
  • Ward Maid

  • Job Zone Two: Some Preparation Needed


    Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.


    These occupations usually require a high school diploma.

    Job Training:

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Technology Design
  • Equipment Selection
  • Operation Monitoring
  • Operation and Control
  • Troubleshooting
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Food Production
  • Computers and Electronics
  • Engineering and Technology
  • Mechanical
  • Mathematics
  • Psychology
  • Medicine and Dentistry
  • Education and Training
  • English Language
  • Foreign Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation

  • Tasks:

  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Dust and polish furniture and equipment.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Hang draperies and dust window blinds.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  • Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Remove debris from driveways, garages, and swimming pool areas.
  • Sort clothing and other articles, load washing machines, and iron and fold dried items.
  • Run errands, such as taking laundry to the cleaners and buying groceries.
  • Sort, count, and mark clean linens and store them in linen closets.
  • Polish silver accessories and metalwork, such as fixtures and fittings.
  • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
  • Purchase or order groceries and household supplies to keep kitchens stocked and record expenditures.
  • Request repair services and wait for repair workers to arrive.
  • Replace light bulbs.
  • Assign duties to other staff and give instructions regarding work methods and routines.
  • Plan menus and cook and serve meals and refreshments following employer's instructions or own methods.
  • Answer telephones and doorbells.
  • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
  • Move and arrange furniture and turn mattresses.

  • Tools & Technology:

  • Backpack vacuums
  • Carpet shampooers
  • Carpet steamers
  • Cleaning brushes
  • Cleaning scrapers
  • Clothes ironing equipment
  • Commercial automatic floor scrubbers
  • Commercial dishwashers
  • Dust masks
  • Dust mops
  • Dusters
  • Floor burnishers
  • Floor scrubbing machines
  • Household dryers
  • Household washers
  • Housekeeping carts
  • Industrial clothes dryers
  • Industrial sewing machines
  • Industrial vacuum cleaners
  • Light commercial washing machines
  • Mop wringers
  • Multi-line telephone systems
  • Personal computers
  • Power floor buffers
  • Pressure washers
  • Protective face shields
  • Push brooms
  • Safety blades
  • Safety goggles
  • Scouring pads
  • Sponges
  • Spray bottles
  • Squeegees
  • Standing HEPA vacuums
  • Steam pressers
  • Steam-operated sterilizers
  • Step ladders
  • Tile brushes
  • Toilet brushes
  • Trash bags
  • Vinyl gloves
  • Washer extractors
  • Wet mops
  • Wet-dry vacuums
  • Work scrubs
  • Computerized bed control system software
  • Computerized maintenance management system CMMS software
  • Data entry software
  • Email software
  • Inventory tracking software
  • Microsoft Excel
  • Microsoft Windows

  • building and grounds cleaning and maintenance

    industry stats

    SOC: 37-0000

    Total Employed: 4,407,050

    Average Annual Salary: $27,080