Retail Loss Prevention Specialists
SOC: 33-9099.02

Description:

Implement procedures and systems to prevent merchandise loss. Conduct audits and investigations of employee activity. May assist in developing policies, procedures, and systems for safeguarding assets.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
113,800 employed

Projected (2024):
120,400 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Asset Protection Agent
  • Asset Protection Associate (APA)
  • Asset Protection Lead
  • Asset Protection Specialist
  • Loss Prevention Agent
  • Loss Prevention Associate (LPA)
  • Loss Prevention Detective
  • Loss Prevention Guard
  • Loss Prevention Investigator
  • Loss Prevention Leader
  • Loss Prevention Manager
  • Loss Prevention Officer
  • Loss Prevention Representative
  • Loss Prevention Specialist
  • Loss Prevention Supervisor
  • Regional Loss Prevention Manager (Regional LP Manager)
  • Retail Asset Protection Specialist
  • Retail Loss Prevention Investigator
  • Retail Loss Prevention Specialist
  • Security Associate
  • Store Protection Specialist


  • Job Zone Two: Some Preparation Needed

    Experience:

    Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

    Education:

    These occupations usually require a high school diploma.

    Job Training:

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Troubleshooting
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Computers and Electronics
  • Engineering and Technology
  • Design
  • Building and Construction
  • Mechanical
  • Mathematics
  • Physics
  • Chemistry
  • Psychology
  • Sociology and Anthropology
  • Geography
  • Medicine and Dentistry
  • Therapy and Counseling
  • Education and Training
  • English Language
  • Foreign Language
  • History and Archeology
  • Philosophy and Theology
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Implement or monitor processes to reduce property or financial losses.
  • Investigate known or suspected internal theft, external theft, or vendor fraud.
  • Collaborate with law enforcement agencies to report or investigate crimes.
  • Conduct store audits to identify problem areas or procedural deficiencies.
  • Direct work of contract security officers or other loss prevention agents.
  • Identify and report merchandise or stock shortages.
  • Inspect buildings, equipment, or access points to determine security risks.
  • Maintain documentation or reports on security-related incidents or investigations.
  • Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
  • Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
  • Prepare written reports on investigations.
  • Recommend new or improved processes or equipment to reduce risk exposure.
  • Train establishment personnel in loss prevention activities.
  • Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
  • Testify in civil or criminal court proceedings.
  • Apprehend shoplifters in accordance with guidelines.
  • Conduct employee background investigations and review reports with operational or human resources managers.
  • Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.
  • Identify and report safety concerns to maintain a safe shopping and working environment.
  • Recommend methods to reduce potential financial fraud losses.
  • Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders.

  • Tools & Technology:

  • Access control systems
  • Automated locks
  • Closed circuit television CCTV surveillance systems
  • Computer data input scanners
  • Contact alarm systems
  • Copy machines
  • Digital video cameras
  • Digital video recorders DVR
  • Electronic article surveillance EAS sensing devices
  • Electronic cash registers
  • Electronic wanding devices
  • Fire detection systems
  • Key cutters
  • Laptop computers
  • Laser facsimile machines
  • Mobile radios
  • Multi-line telephone systems
  • Personal computers
  • Security alarm systems
  • Security surveillance cameras
  • Wireless motion detectors
  • Aspect Loss Prevention Aspect EliteLP
  • Case management system software
  • Database software
  • Epicor Retail Loss Prevention software
  • McAfee software
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Symantec security software


  • protective service


    industry stats

    SOC: 33-0000

    Total Employed: 3,351,620

    Average Annual Salary: $44,610