Parking Enforcement Workers
SOC: 33-3041.00

Description:

Patrol assigned area, such as public parking lot or city streets to issue tickets to overtime parking violators and illegally parked vehicles.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
9,400 employed

Projected (2024):
7,400 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Civilian Service Employee
  • Civilian Technician
  • Community Service Officer
  • Meter Maid
  • Parking Control Aid
  • Parking Control Officer
  • Parking Control Specialist
  • Parking Enforcement Monitor
  • Parking Enforcement Officer (PEO)
  • Parking Enforcement Specialist
  • Parking Meter Attendant
  • Parking Officer
  • Parking Patroller
  • Parking Security Attendant
  • Police Cadet
  • Police Officer
  • Police Service Technician
  • Ramp Service Employee
  • Security Officer
  • Service Employee
  • Traffic Control Officer


  • Job Zone Two: Some Preparation Needed

    Experience:

    Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

    Education:

    These occupations usually require a high school diploma.

    Job Training:

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Equipment Maintenance
  • Troubleshooting
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Computers and Electronics
  • Engineering and Technology
  • Design
  • Building and Construction
  • Mechanical
  • Mathematics
  • Physics
  • Chemistry
  • Psychology
  • Sociology and Anthropology
  • Geography
  • Medicine and Dentistry
  • Therapy and Counseling
  • Education and Training
  • English Language
  • Foreign Language
  • History and Archeology
  • Philosophy and Theology
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
  • Maintain close communications with dispatching personnel, using two-way radios or cell phones.
  • Write warnings and citations for illegally parked vehicles.
  • Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
  • Respond to and make radio dispatch calls regarding parking violations and complaints.
  • Train new or temporary staff.
  • Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
  • Perform simple vehicle maintenance procedures such as checking oil and gas, and report mechanical problems to supervisors.
  • Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted.
  • Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.
  • Maintain assigned equipment and supplies such as hand-held citation computers, citation books, rain gear, tire-marking chalk, and street cones.
  • Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
  • Appear in court at hearings regarding contested traffic citations.
  • Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
  • Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
  • Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries.
  • Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers.
  • Collect coins deposited in meters.
  • Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations.
  • Locate lost, stolen, and counterfeit parking permits, and take necessary enforcement action.
  • Wind parking meter clocks.
  • Assign and review the work of subordinates.
  • Remove handbills within patrol areas.

  • Tools & Technology:

  • Analog parking meters
  • Barcode scanners
  • Desktop computers
  • Digital still cameras
  • Electronic cash registers
  • Handheld data collectors
  • Handheld ticket writers
  • Laptop computers
  • License plate recognition LPR cameras
  • Mobile radios
  • Mountain bicycles
  • Parking enforcement vehicles
  • Parking meter readers
  • Parking ticket printers
  • Parking timers
  • Payment receipt printers
  • Wheel locks
  • Complus Data Innovations FastTrack
  • Integrated Parking Solutions MApp software
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft PowerPoint
  • Microsoft Word
  • Ticket issuing software
  • Vehicle information databases
  • Web browser software


  • protective service


    industry stats

    SOC: 33-0000

    Total Employed: 3,351,620

    Average Annual Salary: $44,610