Medical Assistants
SOC: 31-9092.00

Description:

Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
591,300 employed

Projected (2024):
730,200 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Autopsy Assistant
  • Certified Coding Specialist
  • Certified Medical Assistant (CMA)
  • Certified Phlebotomy Technician
  • Certified Professional Coder (CPC)
  • Chiropractor Assistant
  • Clinic Assistant
  • Clinical Assistant
  • Clinical Office Technician
  • Doctor Assistant
  • Doctor's Assistant
  • Eye Technician
  • Health Information Coder
  • Health Services Information Specialist
  • Health Unit Clerk
  • Hemodialysis Patient Care Specialist
  • Hospital Clinic Assistant
  • Medical Assistant (MA)
  • Medical Billing Coder
  • Medical Billing Specialist
  • Medical Insurance Coding Specialist
  • Medical Office Assistant
  • Medical Office Technician
  • Medical Office Worker
  • Medical Technician Assistant (Medical Tech Assistant)
  • Morgue Attendant
  • Morgue Technician
  • Ocular Care Aide
  • Ophthalmic Aide
  • Ophthalmic Technician
  • Optometric Aide
  • Optometric Assistant
  • Optometric Technician
  • Optometrist Assistant
  • Optometry Assistant
  • Orthopedic Assistant
  • Orthopedic Cast Specialist
  • Physician's Aide
  • Podiatric Aide
  • Podiatric Assistant
  • Podiatrist Assistant
  • Registered Medical Assistant (RMA)
  • Respiratory Therapist Assistant
  • Sleep Technician
  • Sterile Processing Technician
  • Surgery Scheduler
  • Vein Access Technician
  • Visual Training Aide


  • Job Zone Three: Medium Preparation Needed

    Experience:

    Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

    Education:

    Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

    Job Training:

    Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Science
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Troubleshooting
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Computers and Electronics
  • Engineering and Technology
  • Mathematics
  • Physics
  • Chemistry
  • Biology
  • Psychology
  • Sociology and Anthropology
  • Geography
  • Medicine and Dentistry
  • Therapy and Counseling
  • Education and Training
  • English Language
  • Foreign Language
  • Philosophy and Theology
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Show patients to examination rooms and prepare them for the physician.
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepare and administer medications as directed by a physician.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Schedule appointments for patients.
  • Change dressings on wounds.
  • Greet and log in patients arriving at office or clinic.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Inventory and order medical, lab, or office supplies or equipment.
  • Perform routine laboratory tests and sample analyses.
  • Set up medical laboratory equipment.
  • Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

  • Tools & Technology:

  • Audiometers
  • Autoclaves
  • Baumanometers
  • Binocular light compound microscopes
  • Blood chemistry analyzers
  • Blood collection vials
  • Breathalyzers
  • Butterfly needles
  • Canes
  • Cast cutters
  • Centrifuges
  • Crutches
  • Culturettes
  • Dictation equipment
  • Dosimetry badges
  • Electrocardiography EKG units
  • Electrocautery equipment
  • Electronic blood pressure measuring devices
  • Endotracheal ET tubes
  • Enema equipment
  • Evacuated blood collection tubes
  • Evacuated collection tube holders/adapters
  • Flexible sigmoidoscopy equipment
  • Gait belts
  • Handheld occluders
  • Hearing aids
  • Intradermal needles
  • Intramuscular needles
  • Keratometers
  • Lancets
  • Laser printers
  • Lensometers
  • Manual blood pressuring measurement equipment
  • Mayo stands
  • Mechanical stethoscopes
  • Metric rules
  • Microcapillary hematocrit tubes
  • Microscope slides
  • Nebulizers
  • Notebook computers
  • Opthalmoscopes
  • Otoscopes
  • Oxygen equipment
  • Oxygen masks
  • Oxygen tanks
  • Personal computers
  • Personal digital assistants PDA
  • Pipettes
  • Plethysmographs
  • Pulmonary function measurement equipment
  • Pulmonary nebulizers
  • Retinoscopes
  • Scanners
  • Single draw needles
  • Snellen eye charts
  • Spirometers
  • Splints
  • Staple removers
  • Subcutaneous hypodermic needles
  • Suction machines
  • Suction tubing
  • Suture removers
  • Syringe needles
  • Syringes
  • Tablet computers
  • Tonometers
  • Tourniquets
  • Tuberculin TB skin test equipment
  • Vitalors
  • Walkers
  • Wheelchairs
  • X ray development equipment
  • X ray machines
  • Appointment scheduling software
  • Billing software
  • Bookkeeping software
  • Business software applications
  • Database software
  • Diagnostic and procedural coding software
  • Electronic medical record EMR software
  • Email software
  • Healthcare common procedure coding system HCPCS software
  • Medical condition coding software
  • Medical procedure coding software
  • MEDITECH software
  • Microsoft Excel
  • Microsoft Exchange
  • Microsoft Office SharePoint Server MOSS
  • Microsoft Office software
  • Microsoft Windows Vista Business
  • Microsoft Windows XP Professional
  • Microsoft Word
  • Patient management software
  • Spreadsheet software
  • Visual electro diagnostic software
  • Web browser software
  • Word processing software


  • healthcare support


    industry stats

    SOC: 31-0000

    Total Employed: 3,989,910

    Average Annual Salary: $29,520