Social and Human Service Assistants
SOC: 21-1093.00

Description:

Assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
386,600 employed

Projected (2024):
430,800 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Addictions Counselor Assistant
  • Adult Day Care Worker
  • Advocate
  • Assistant Case Manager
  • Boy's Adviser
  • Case Aide
  • Case Management Assistant
  • Case Monitor
  • Case Work Aide
  • Case Worker
  • Casework Specialist
  • Caseworker
  • Child Advocate
  • Child Protective Investigator
  • Children's Aide
  • Clerical Aide
  • Client Advocate
  • Clinical Assistant
  • Clinical Social Work Aide
  • Community Action Worker
  • Community Advocate
  • Community Aide
  • Community Coordinator
  • Community Development Aide
  • Community Development Worker
  • Community Organization Aide
  • Community Organizer
  • Community Outreach Worker
  • Community Program Assistant
  • Community Service Worker
  • Community Support Specialist
  • Counseling Aide
  • Counselor Aide
  • Court Advocate
  • Crisis Intervention Specialist
  • Direct Support Specialist
  • Direct Support Worker
  • Domestic Violence Advocate
  • Eligibility Counselor
  • Family Reunification Specialist
  • Family Service Aide
  • Family Service Assistant
  • Family Service Worker
  • Family Support Specialist
  • Family Support Worker
  • Field Representative
  • Field Service Representative
  • Field Worker
  • Food Management Aide
  • Gerontology Aide
  • Group Activities Aide
  • Group Home Worker
  • Group Worker
  • Guardian ad Litem
  • Halfway House Counselor
  • Harm Reduction Worker
  • Head Worker
  • Home based Assistant
  • Home Visitor
  • House Visitor
  • Housing Assistant
  • Housing Counselor
  • Human Service Specialist
  • Human Service Technician
  • Human Services Assistant
  • Human Services Program Specialist
  • Human Services Worker
  • Independent Living Specialist
  • Intake Worker
  • Juvenile Court Liaison
  • Licensing Worker
  • Life Skills Instructor
  • Management Aide
  • Mental Health Technician
  • Neighborhood Aide
  • Neighborhood Coordinator
  • Neighborhood Worker
  • Offender Employment Specialist (OES)
  • Offender Job Retention Specialist
  • Outreach Coordinator
  • Outreach Specialist
  • Outreach Worker
  • Peer Educator
  • Personal Development Coach
  • Personal Development Educator
  • Personal Development Mentor
  • Phone Counselor
  • Psychological Aide
  • Red Cross Worker
  • Rehabilitation Caseworker
  • Residential Assistant
  • Residential Program Worker
  • Residential Worker
  • Service Aide
  • Shelter Advocate
  • Social and Human Services Assistant
  • Social Contact Worker
  • Social Human Services Assistants
  • Social Service Liaison
  • Social Service Technician
  • Social Services Aide
  • Social Services Assistant
  • Social Services Coordinator (Social Services Coor)
  • Social Services Specialist
  • Social Welfare Clerk
  • Social Work Assistant
  • Social Work Associate
  • Social Worker Aide
  • Social Worker Assistant
  • Therapeutic Assistant
  • Travelers' Aid Worker
  • Visitor
  • Welfare Aide
  • Welfare Service Aide
  • Welfare Visitor
  • Youth Worker


  • Job Zone Four: Considerable Preparation Needed

    Experience:

    A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

    Education:

    Most of these occupations require a four-year bachelor's degree, but some do not.

    Job Training:

    Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Science
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Troubleshooting
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Food Production
  • Computers and Electronics
  • Mathematics
  • Chemistry
  • Psychology
  • Sociology and Anthropology
  • Geography
  • Medicine and Dentistry
  • Therapy and Counseling
  • Education and Training
  • English Language
  • Foreign Language
  • History and Archeology
  • Philosophy and Theology
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
  • Submit reports and review reports or problems with superior.
  • Oversee day-to-day group activities of residents in institution.
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
  • Meet with youth groups to acquaint them with consequences of delinquent acts.
  • Transport and accompany clients to shopping areas or to appointments, using automobile.
  • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
  • Observe and discuss meal preparation and suggest alternate methods of food preparation.
  • Demonstrate use and care of equipment for tenant use.
  • Consult with supervisor concerning programs for individual families.
  • Observe clients' food selections and recommend alternate economical and nutritional food choices.
  • Inform tenants of facilities, such as laundries or playgrounds.
  • Assist in locating housing for displaced individuals.
  • Assist clients with preparation of forms, such as tax or rent forms.
  • Assist in planning food budgets, using charts or sample budgets.

  • Tools & Technology:

  • 10-key calculators
  • Amplified telephones
  • Computer laser printers
  • Desktop computers
  • Hearing impaired telephones
  • Laptop computers
  • Laser facsimile machines
  • Multi-line telephone systems
  • Passenger vehicles
  • Personal computers
  • Photocopying equipment
  • Database software
  • Electronic medical record EMR software
  • MEDITECH software
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Word
  • Nuance Dragon NaturallySpeaking software
  • PointClickCare software
  • Web browser software


  • community and social service


    industry stats

    SOC: 21-0000

    Total Employed: 1,972,140

    Average Annual Salary: $46,160