Quality Control Systems Managers
SOC: 11-3051.01


Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.

Alternate Titles:

  • Associate Director, QA
  • Director of Quality
  • Lab Manager
  • Laboratory Manager
  • QA Manager
  • Quality Assurance Coordinator
  • Quality Assurance Manager
  • Quality Assurance Supervisor
  • Quality Control
  • Quality Control Director
  • Quality Control Manager
  • Quality Control Microbiology Supervisor
  • Quality Control Supervisor
  • Quality Control Systems Manager
  • Quality Manager
  • Quality Supervisor
  • Safety Manager

  • Job Zone Four: Considerable Preparation Needed


    A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.


    Most of these occupations require a four-year bachelor's degree, but some do not.

    Job Training:

    Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Science
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Equipment Selection
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Equipment Maintenance
  • Troubleshooting
  • Repairing
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Food Production
  • Computers and Electronics
  • Engineering and Technology
  • Design
  • Building and Construction
  • Mechanical
  • Mathematics
  • Physics
  • Chemistry
  • Biology
  • Psychology
  • Sociology and Anthropology
  • Geography
  • Medicine and Dentistry
  • Therapy and Counseling
  • Education and Training
  • English Language
  • Foreign Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation

  • Tasks:

  • Stop production if serious product defects are present.
  • Review and approve quality plans submitted by contractors.
  • Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
  • Generate and maintain quality control operating budgets.
  • Evaluate new testing and sampling methodologies or technologies to determine usefulness.
  • Coordinate the selection and implementation of quality control equipment such as inspection gauges.
  • Collect and analyze production samples to evaluate quality.
  • Audit and inspect subcontractor facilities including external laboratories.
  • Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
  • Review quality documentation necessary for regulatory submissions and inspections.
  • Review and update standard operating procedures or quality assurance manuals.
  • Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
  • Participate in the development of product specifications.
  • Monitor development of new products to help identify possible problems for mass production.
  • Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
  • Identify quality problems or areas for improvement and recommend solutions.
  • Instruct staff in quality control and analytical procedures.
  • Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
  • Document testing procedures, methodologies, or criteria.
  • Direct the tracking of defects, test results, or other regularly reported quality control data.
  • Create and implement inspection and testing criteria or procedures.
  • Confer with marketing and sales departments to define client requirements and expectations.
  • Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
  • Analyze quality control test results and provide feedback and interpretation to production management or staff.
  • Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
  • Monitor performance of quality control systems to ensure effectiveness and efficiency.
  • Direct product testing activities throughout production cycles.

  • Tools & Technology:

  • Automated diluters
  • Automated microplate ELISA readers
  • Cellular assay equipment
  • Computer inkjet printers
  • Electrophoresis equipment
  • Fourier transfer infrared FTIR spectrometers
  • Gas chromatography equipment
  • Handheld data collectors
  • Infrared spectroscopic equipment
  • Laboratory analytical balances
  • Laboratory benchtop centrifuges
  • Laboratory extraction equipment
  • Laboratory moisture balances
  • Laptop computers
  • Liquid chromatography equipment
  • Personal computers
  • pH analyzers
  • Titrators
  • Adobe Systems Adobe Acrobat software
  • ASI DATAMYTE GageMetrics
  • ASI DATAMYTE QDA software
  • ASIDATAMYTE DataMetrics
  • CAMA Software Quality Collaboration By Design software
  • CEBOS MQ1 software
  • Computing Solutions LabSoft LIMS
  • Core Informatics Laboratory Information Management System LIMS software
  • EtQ Reliance software
  • Extensible markup language XML
  • Harrington Group caWeb software
  • Harrington Group HQMS software
  • Hewlett Packard LoadRunner
  • Illumina Laboratory Information Management System LIMS software
  • Infinity QS ProFicient software
  • Lablite Laboratory Information Management Systems LIMS software
  • Laboratory Automated Quality Control Systems LAQC software
  • Labvantage Solutions LIMS
  • Linux
  • MasterControl software
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Visio
  • Microsoft Word
  • Minitab software
  • Oracle Java
  • Pearson Education PHStat2
  • PQ Systems CHARTrunner Lean
  • PQ Systems GAGEpack
  • PQ Systems MEASUREspy
  • PQ Systems SQCpack
  • Promium Element DataSystem LIMS
  • Quality Systems International WinLIMS
  • SAP software
  • Sparta Systems TrackWise
  • STARLIMS software
  • StatGraphics software
  • Structured query language SQL
  • Systat Software Lisa.lims
  • Thermo Fisher Scientific Laboratory Information Management Systems (LIMS) software
  • Vivaldi Software Vivaldi Quality Management Software
  • Web browser software

  • management

    industry stats

    SOC: 11-0000

    Total Employed: 6,936,990

    Average Annual Salary: $115,020