Document Management Specialists
SOC: 15-1199.12


Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents.

National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.

Employment Projections:

Employment (2014):
233,000 employed

Projected (2024):
240,800 employed

Projected growth (2014-2024)

Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

Alternate Titles:

  • Business Process Analyst
  • Business Records Manager
  • Content Specialist
  • Content Strategist
  • Director
  • Document Control Clerk
  • Document Control Coordinator
  • Document Control Manager
  • Document Control Specialist
  • Document Control Supervisor
  • Document Control, Electronic Content, and Records Manager
  • Document Controller
  • Document Imaging Specialist
  • Document Management Consultant
  • Document Management Specialist
  • Document Management Technician
  • Document Specialist
  • Documentation Analyst
  • Documentation Specialist
  • Enterprise Records Analyst
  • Implementation Specialist
  • IT Project Manager
  • Manager, Enterprise Content Management
  • Record Systems Analyst
  • Records Manager

  • Job Zone Four: Considerable Preparation Needed


    A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.


    Most of these occupations require a four-year bachelor's degree, but some do not.

    Job Training:

    Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Programming
  • Operation Monitoring
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Computers and Electronics
  • Engineering and Technology
  • Design
  • Mechanical
  • Mathematics
  • Psychology
  • Sociology and Anthropology
  • Education and Training
  • English Language
  • Foreign Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation

  • Tasks:

  • Monitor regulatory activity to maintain compliance with records and document management laws.
  • Write, review, or execute plans for testing new or established document management systems.
  • Search electronic sources, such as databases or repositories, or manual sources for information.
  • Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
  • Propose recommendations for improving content management system capabilities.
  • Prepare support documentation and training materials for end users of document management systems.
  • Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.
  • Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
  • Document technical functions and specifications for new or proposed content management systems.
  • Develop, document, or maintain standards, best practices, or system usage procedures.
  • Consult with end users regarding problems in accessing electronic content.
  • Conduct needs assessments to identify document management requirements of departments or end users.
  • Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
  • Assist in the assessment, acquisition, or deployment of new electronic document management systems.
  • Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
  • Analyze, interpret, or disseminate system performance data.
  • Operate data capture technology to import digitized documents into document management system.
  • Administer document and system access rights and revision control to ensure security of system and integrity of master documents.
  • Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
  • Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
  • Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.
  • Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
  • Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.

  • Tools & Technology:

  • Cloud computing servers
  • Computer hard disk drives
  • Content servers
  • Magneto optical drives
  • Scanners
  • Tape libraries
  • Ademero Content Central
  • Adobe Systems Adobe Acrobat
  • Adobe Systems Adobe Dreamweaver
  • Adobe Systems Adobe InDesign
  • Adobe Systems Adobe Photoshop software
  • Advanced Processing and Imaging OptiView ECM
  • Alfresco Software Alfresco
  • Apple Final Cut Pro
  • Autodesk AutoCAD software
  • Autonomy iManage WorkSite
  • Business process management BPM software
  • Cabinet NG CNG-SAFE
  • CAPSYS Capture
  • Central Desktop
  • Computhink ViewWise
  • Conarc iChannel
  • Day Software CQ5 Web Content Management
  • DB Tech RAS
  • Doc.It DM
  • Document imaging software
  • Document indexing software
  • Document management system software
  • EMC Captiva software
  • EMC Document Sciences xPression
  • EMC Documentum
  • Enterprise report management ERM software
  • Ever Team EverSuite Content Management
  • Extensible markup language XML
  • Fabasoft Folio
  • File compression software
  • File system software
  • FileHold Systems FileHold
  • FileVision
  • Google AdWords
  • Google Analytics
  • Hewlett Packard Exstream Dialogue
  • Hyland Software OnBase
  • Hypertext markup language HTML
  • IBM BPM Blueprint
  • IBM DB2
  • IBM FileNet Content Manager
  • IBM WebSphere MQ
  • Laserfiche Rio
  • Linux
  • Microsoft .NET Framework
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office Document Imaging
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft SharePoint software
  • Microsoft SQL Server software
  • Microsoft Visio
  • Microsoft Visual Basic
  • Microsoft Windows
  • Microsoft Word
  • Newgen Software Technologies OmniDocs
  • Objectif Lune PlanetPress Suite
  • Objective Electronic Document Management
  • Office Gemini Diamond Vision
  • Open Text Web Solutions
  • OpenDocMan
  • Optical character recognition OCR software
  • Oracle Java
  • Oracle PeopleSoft Financials
  • Oracle SQL Developer
  • Oracle Universal Content Management
  • Oracle WebLogic
  • Pegasystems SmartBPM
  • Perceptive Software ImageNow
  • Personable Workflow DMS
  • Practical extraction and reporting language Perl
  • PTC Creo Parametric
  • Records management software
  • SAP BusinessObjects Data Integrator
  • SAP BusinessObjects software
  • SAP ERP Financials
  • SAP Sybase PowerBuilder
  • Saperion ECM
  • SpringCM
  • Systemware
  • Thomson Reuters FileCabinet CS
  • Thomson Reuters GoFileRoom
  • Treeno Software Treeno Content Server
  • Unified modeling language UML
  • UNIX
  • Version control software
  • Vertafore ImageRight
  • Westbrook Fortis
  • Xerox DocuShare
  • Xythos Enterprise Document Management Suite

  • computer and mathematical

    industry stats

    SOC: 15-0000

    Total Employed: 4,005,250

    Average Annual Salary: $86,170